REPORT AN OUTAGE
To Report an Outage in your area
Call us at 1-800-EUNITED (1-800-386-4833) to use our Automated Support System.
Report an outage online by Logging in to My Account.
To report a security light outage
Effective October 30, EnergyUnited will consolidate our user-friendly automated phone system. To report an outage or make a payment, dial 1-800-EUNITED (1-800-386-4833). Members may still dial 1-800-522-3793 to reach a member support specialist. Thank you!
Sign in to Your Account/My EnergyHub.
Can't access your account?
New User? Register to use My EnergyHub!
Start New Service
Nobody likes to stay in the dark for long. Sign up for outage alerts and receive real-time alerts of when your power will be restored.
Ever wonder how electricity gets to your home? Discover the power of substations and how they keep your lights on! 💡
EnergyUnited is committed to putting the cooperative principle 𝗰𝗼𝗻𝗰𝗲𝗿𝗻 𝗳𝗼𝗿 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 into action. One way that our CEO, Thomas Golden, sets this example is by serving on the Ada Jenkins Center’s Finance Committee. #ConcernForCommunity
With the Lexington Barbecue Festival tomorrow, we went into the archives and pulled out some photos from last year's team of volunteers. Looking forward to participating in this awesome event again tomorrow. Come out and see us!
As the impact of Helene lingers, so does our dedication to supporting those who have been affected. Our crews have been working tirelessly, despite harsh conditions, helping restore power and supporting these communities in need. #TheEnergyUnitedWay
October is National Co-Op Month, and one cooperative principle is 𝘾𝙤𝙤𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣 𝘼𝙢𝙤𝙣𝙜 𝘾𝙤𝙤𝙥𝙚𝙧𝙖𝙩𝙞𝙫𝙚𝙨. It's all hands on deck for our sister co-ops in Western NC, as we continue to send crews to assist them in their time of need.
𝗪𝗲'𝗿𝗲 𝗵𝗲𝗿𝗲 𝘁𝗼 𝗵𝗲𝗹𝗽! Starting Oct 30, 2024, EnergyUnited is enhancing our member service with our improved phone system. Dial 800-386-4833 (1-800-EUNITED) for outages/payments or 800-522-3793 for support. Add these to your contacts for easy access.
𝗨𝗻𝗽𝗿𝗲𝗰𝗲𝗱𝗲𝗻𝘁𝗲𝗱 𝗲𝘃𝗲𝗻𝘁𝘀 𝗿𝗲𝗾𝘂𝗶𝗿𝗲 𝘂𝗻𝗽𝗿𝗲𝗰𝗲𝗱𝗲𝗻𝘁𝗲𝗱 𝗲𝗳𝗳𝗼𝗿𝘁𝘀. We want to give a huge thank you to everyone who was involved in the effort to repair and restore power during Tropical Storm Helene.
Receive real time outage restoration updates straight to your cell phone with text alerts. Enroll through My EnergyHub today. https://www.energyunited.com/myenergyhub/
Did you know EnergyUnited not only offers back up generators but can also install it for you? Take 90 seconds to hear from one of our members about their experience.
Our neighbors have always been there for us when we need them, and now it's our turn to be there for them. After completing power restoration efforts for EnergyUnited members last week, we dispatched several crews to help our sister co-ops in western NC as they continue to rebuild their communities. #TheEnergyUnitedWay #MountainStrong
We want to give a huge thank you to all our members for their patience and resilience during these challenging times. At EnergyUnited, we're committed to standing by our community, ready to support those in need, just like you and your neighbors. #TheEnergyUnitedWay
Co-ops are all about helping our neighbors. We want to highlight those who have helped theirs. Shout out someone in the comments you know who is making a difference in this time of need for those affected by the storm and major flooding. #TheEnergyUnited
To learn more about the benefits of propane and the many ways to use it in your home or business, give us a call today at 1-800-522-3793.
Or fill out our form and we will contact you!
Call us at 1-800-EUNITED (1-800-386-4833) to use our Automated Support System.
Report an outage online by Logging in to My Account.
To report a security light outage
If you have information concerning the outage or would prefer to speak with a Member Support Representative, call 1-800-522-3793.