SO MANYWAYS TO PAY
Do you like convenience, especially when it comes to paying your bill? Check out our easy ways to pay your bill online, at any of our third party payment centers, payment kiosk/drop box, or automatically each month.
EnergyUnited is committed to providing best-in-class member service by enhancing transactional experiences that offer the most value for EnergyUnited members. Members can access account data, pay their monthly energy bills or manage their account preferences using our My EnergyHub web or mobile app. Additionally, our business plan utilizes third party payment centers (authorized pay agents) for in-person transactions instead of maintaining cooperative offices for that service.
Members can continue to make payments at authorized locations using CheckFreePay. However, members who choose to pay using CheckFreePay should allow 1-2 business days for all payments to post to their accounts and a small fee will be assessed at the discretion of each pay agent.
We encourage all members to register their accounts in My EnergyHub, our web portal and mobile app, to make real-time payments without any associated fees.
Members who wish to continue utilizing our 3rd Party Pay Centers for real-time bill payments may do so using Western Union or VanillaDirect. However, these vendors will charge a small fee of $1.50 to utilize this service. All 3rd Party pay Centers are cash- only.
PAYONLINE
by logging into My EnergyHub/My Account
or Make a One-Time Payment
AutoPay
Automate your monthly payments at no extra charge. Provide your bank info or credit/debit card via phone 1-800-EUNITED (1-800-386-4833) or online through My EnergyHub/My Account.
PAY BYPHONE
Call EnergyUnited at 1-800-EUNITED (1-800-386-4833) and follow the prompts to pay your bill for no additional fee.
ENERGYADVANTAGE
EnergyAdvantage is a convenient way for existing or new members to control costs and monitor energy usage on their own terms. Using a flexible pay-as-you-go system, members can decide the amount and frequency of their payments, and budget their energy usage accordingly. Think of it as a checking account for your energy. Call us at 1-800-EUNITED (1-800-386-4833) to learn more and enroll.
KIOSKLOCATIONS
Our four kiosk stations in Statesville, Cornelius, Mocksville, and Lexington provide 24-hour access so you can pay your bill quickly and put your mind at ease.
Statesville EnergyUnited Office:
567 Mocksville Highway
Statesville, NC 28625
Cornelius EnergyUnited Office:
18019 Old Statesville Road
Cornelius, NC 28031
Lexington EnergyUnited Office:
1900 Odell Owen Road
Lexington, NC 27295
Foster Drug (Kiosk Located Inside)
495 Valley Rd
Mocksville, NC 27028
PAYBY MAIL
If paying by mail, please address your payment to the following:
EnergyUnited
P.O. Box 1831
Statesville, NC 28687-1831
SIGN UP FORPAPERLESS BILLING
Go paperless and receive your bill electronically! Simply log into My EnergyHub and select “Paperless Billing” in your account preferences.