LaQuisha Parks is the Vice President of Energy Services and Corporate Communications at EnergyUnited, the largest cooperative in North Carolina. She leads a diverse team of professionals who support customer care operations, billing, marketing, sales, economic development, and corporate communications. She oversees the development of programs and processes that will improve efficiencies, increase member satisfaction, and promote goodwill and seamless communications between the Cooperative and its members. Additionally, she is responsible for the brand strategy, ensuring the cooperative’s core value of community commitment continues through the EnergyUnited Foundation.
LaQuisha is a strategic operations executive with more than 20 years of experience in electric distribution, gas, operations, water, and retail propane. The majority of her career was spent at the nation’s largest investor-owned utility (Duke Energy) where she held leadership roles in engineering, field operations, and customer experience. The first African American female Operations Manager responsible for construction, maintenance and service delivery crews; LaQuisha later served as General Manager of Customer Operations for the largest region responsible for handling 4-9 million voice calls annually for over 3 million customers. As an executive leader, she was responsible for improving the customer experience and strengthening brand presence across six states.
LaQuisha is a recognized industry leader and is a former Regional Director for the American Association of Blacks in Energy, and a member of Alpha Kappa Alpha Sorority Incorporated. A lifelong student, she graduated from the African American Leadership Academy of Charlotte in May 2024, and serves on the Governing Board of Directors for the Academy.
LaQuisha is a proud NCA&TSU “Aggie” Engineering Alumni, where she serves on the Board of Visitors. LaQuisha also serves on the Board of Directors of the Energy Production & Infrastructure Center at UNC Charlotte, and the Economic Development Commission of Iredell County. She and her husband, Thomas, have one daughter.