ELECTRIC
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REPORT AN OUTAGE
To Report an Outage in your area
Call us at 1-800-EUNITED (1-800-386-4833) to use our Automated Support System.
Report an outage online by Logging in to My Account.
To report a security light outage
APPLIANCE REBATES
Energy Efficiency Rebates
Moving forward we will only accept digital applications – any mailed applications will not be accepted.
Heat Pumps
Heat pumps provide both heating and cooling for your home and can lead to a lot of energy savings on their own. We’re offering bill credits for:
You may qualify for federal tax credits as well. Go to energystar.gov and click “Tax Credits for Energy Efficiency” for details. Fill out the form below to submit your Heat Pump rebate request.
** Please note that it may take up to 6 weeks from the time a complete application is received for the rebate credit to be applied to your bill.**
Energy Efficient Heat Pump Rebate Guidelines – This form provides an explanation of the criteria that must be met to qualify for the heat pump rebate and the additional information that should be included with the application.
Energy Efficient Heat Pump Rebate Request Form – Use this application form to request a heat pump rebate. Must be submitted within 60 days of unit installation. Please allow 4-6 weeks for processing once all forms are received.
LED Lighting Rebate Program
Commercial and Industrial members who upgrade their light bulbs to more energy-efficient bulbs that meet the co-op’s standards will be eligible for “per unit” rebates. The rebate is based on how many watts, or units of energy, are saved with the new bulbs. For each watt saved, EnergyUnited will provide the member a rebate of $0.10. It may seem small but those cents add up. Replacing 20 465-watt bulbs with 20 high-bay fluorescent 221-watt bulbs would save 4,880 watts. That’s a total of $488.00!
ENERGYUNITED REBATE FAQs
I am getting a “required field – please enter here” error message.
Please make sure ALL fields are filled in on the form. The form will not submit unless all fields are completed.
Why are the documents I upload not submitting properly?
If your form is not submitting properly due to the documents you have uploaded, try clearing the cache as well as internet browsing history. We also recommend using the Google Chrome web browser.
Can all file types be uploaded?
No, only PDFs can be uploaded via this tool.
Is an inspection required for the heat pump rebate?
Yes, this is a requirement in the state of North Carolina.
Do you offer electric vehicle charger rebates?
No, EnergyUnited no longer offers electric vehicle charger rebates, this ended on January 1, 2022.
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